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Business Analyst, Sanford Programs

Reporting to the Director of Operations, this person supports operational growth within all three Sanford Programs; Sanford Harmony, Sanford Inspire and Sanford Institute of Philanthropy.  Helps to identify business intelligence reporting frameworks, tools, and data marts needs and requirements and delivers solutions; works to determine reporting and analytics needs; and ensures delivery of timely high-quality reports and analytics. This person must ensure delivery of necessary data and information for all departments and strategic planning.

Essential Functions:

  • Work with management teams to identify operational metrics and reporting requirements
  • Participates in the definition and implementation of the overall analytics and business intelligence strategy
  • Collect, analyze, evaluate and report data to increase productivity, identify trends, and evaluate performance against strategic plan
  • Identify opportunities to optimize growth and business processes through this analysis
  • Design, develop and maintain reports based on the current platform
  • Make recommendations to management team to provide tangible improvement in an environment that supports growth (processes, reporting, internal systems training, etc).
  • Leverages relationship with fulfillment center and printer to assure proper inventory is available to be shipped into the field
  • Develops CRM reports and queries
  • Perform related duties as required

Supervisory Responsibilities: 

  • Although this position is non-supervisory, it does involve giving instructions, advice and technical guidance to all three program areas within Sanford Programs.

Education & Experience

  • Bachelor’s degree in business management, leadership, information systems, computer science, or related area. Master’s degree is highly desirable.
  • Bachelor’s degree in Business Administration, Business Intelligence, Sales, Finance, Marketing or related field
  • 2+ years in a Sales Operations role and/or in a Business Intelligence role
  • 2+ years of experience designing and developing reports/dashboards for various organizational metrics leveraging best practice and industry standards
  • Experience with CRM platforms for visualizing analysis results and performance data is highly desired

Technical / Functional Skills

  • Proven Business Intelligence, report and dashboard development expertise
  • Knowledge of basic statistical functions for analysis
  • Advanced Microsoft Excel knowledge
  • Graphic design skills to ensure effective reporting is visually pleasing
  • Analytical, creative, and innovative approach to solving problems
  • Ability to effectively work with key stakeholders across the organization
  • Strong written and verbal communication
  • Excellent organizational skills with the ability to multitask while ensuring quality of work


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